@NGOnfire & @pollymydolly,
Due to the complexity of this dispute and the conflicting claims, this case has undergone a secondary technical review regarding forum policies on "Damage Claims" and the specific Terms of Service (ToS) involved.
Based on this review, the previous assessment has been revised to strictly adhere to the forum's liability standards. Here is the binding resolution:
1. Financial Claim ($216 Refund): DENIED The request for a refund (covering the account value and verification funds) is rejected based on the following technical grounds:
Damage Claim Policy: This dispute constitutes a "damage claim," which deal disputes do not cover. The buyer paid for access to the account, not an insured or guaranteed outcome. The subsequent loss of access is a consequential event rather than a covered deal defect.
Advisory vs. Binding ToS: The Seller’s terms do not prohibit actions on the account, such as updating credentials; they only recommend against changes, which is advisory language and not contractually binding.
Inherent Risk: The product is a "Shared Account" subject to frequent suspicious activity warnings and temporary access restrictions—these are inherent risks explicitly stated in the Seller’s business model. Termination or restricted access is therefore an expected risk and does not justify a dispute or refund.
2. Conduct Violation: Misleading Staff (ACTION TAKEN) While @NGOnfire is cleared of financial liability regarding the asset, his conduct during this investigation was unacceptable.
Violation: In your initial response, you explicitly stated "I never bought anything from this Seller". This lack of transparency and misleading information obstructed the investigation and wasted administrative time.
Penalty: Consequently, @NGOnfire will receive a 1-Month "Deal With Caution" (DWC) status on their profile. Honesty is mandatory in Deal Disputes, regardless of the financial outcome.
FINAL SUMMARY:
Financial: No refunds are awarded. The claim is dismissed as a damage claim not covered by dispute policies.
Administrative: @NGOnfire is issued a 1-Month DWC for lying/missinfo to staff.
Case Closed.
Due to the complexity of this dispute and the conflicting claims, this case has undergone a secondary technical review regarding forum policies on "Damage Claims" and the specific Terms of Service (ToS) involved.
Based on this review, the previous assessment has been revised to strictly adhere to the forum's liability standards. Here is the binding resolution:
1. Financial Claim ($216 Refund): DENIED The request for a refund (covering the account value and verification funds) is rejected based on the following technical grounds:
Damage Claim Policy: This dispute constitutes a "damage claim," which deal disputes do not cover. The buyer paid for access to the account, not an insured or guaranteed outcome. The subsequent loss of access is a consequential event rather than a covered deal defect.
Advisory vs. Binding ToS: The Seller’s terms do not prohibit actions on the account, such as updating credentials; they only recommend against changes, which is advisory language and not contractually binding.
Inherent Risk: The product is a "Shared Account" subject to frequent suspicious activity warnings and temporary access restrictions—these are inherent risks explicitly stated in the Seller’s business model. Termination or restricted access is therefore an expected risk and does not justify a dispute or refund.
2. Conduct Violation: Misleading Staff (ACTION TAKEN) While @NGOnfire is cleared of financial liability regarding the asset, his conduct during this investigation was unacceptable.
Violation: In your initial response, you explicitly stated "I never bought anything from this Seller". This lack of transparency and misleading information obstructed the investigation and wasted administrative time.
Penalty: Consequently, @NGOnfire will receive a 1-Month "Deal With Caution" (DWC) status on their profile. Honesty is mandatory in Deal Disputes, regardless of the financial outcome.
FINAL SUMMARY:
Financial: No refunds are awarded. The claim is dismissed as a damage claim not covered by dispute policies.
Administrative: @NGOnfire is issued a 1-Month DWC for lying/missinfo to staff.
Case Closed.
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🚨 Scammers are impersonating me on Telegram to sell ads or fake deals.
I never sell anything — always confirm via forum PM!
🚨 Scammers are impersonating me on Telegram to sell ads or fake deals.
I never sell anything — always confirm via forum PM!