Posted at 10-12-2025, 03:25 PM
(This post was last modified: 10-12-2025, 03:25 PM by pollymydolly.)
I am not requesting money again. The previous case is closed. I use deepl and said it was a translation error. I apologize for the misunderstanding. I also mentioned this in my previous message.
FOR THE CURRENT ISSUE
As you said, if 2 customers have missing days.
The date and messages of the first purchase made by the 2 old customers.
I request the conversation they had with you on December 8th.
If your customers indicated to you on December 8th that they had missing days.
Send these to me. I will give them the right to use it again for the missing days.
Please provide these.
After sending these, if the customer has missing days, they will be calculated, and I can grant them usage rights again for the missing days. However, if you cannot provide these, you cannot request anything from me.
I am ready to provide any support. So, if there is a problem, let's resolve it from my end. @NGOnfire;
FOR THE CURRENT ISSUE
As you said, if 2 customers have missing days.
The date and messages of the first purchase made by the 2 old customers.
I request the conversation they had with you on December 8th.
If your customers indicated to you on December 8th that they had missing days.
Send these to me. I will give them the right to use it again for the missing days.
Please provide these.
After sending these, if the customer has missing days, they will be calculated, and I can grant them usage rights again for the missing days. However, if you cannot provide these, you cannot request anything from me.
I am ready to provide any support. So, if there is a problem, let's resolve it from my end. @NGOnfire;






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